Help and Support

MyHabits.info - tracker and habit teacher.

Support for My Habits AI (mobile app)

If you need help or have questions about the app or your subscription, please contact us at:

📧 Email: info@myhabits.info

 

🔹 1. What does My Habits AI do?

My Habits AI helps you build better habits using artificial intelligence. It gives you tailored recommendations, keeps track of your progress, and provides motivational support.

🔹 2. Is my data private and secure?

Yes. Your habit data stays on your device unless you choose to sync it. We do not collect personal data without your permission. If analytics are used, they are anonymized and only help improve the app’s functionality.

🔹 3. How does the AI feature work?

The AI assistant gives you personalized tips based on your selected goals and current habits. It does not make decisions for you and does not store or access your private information.

🔹 4. Do I need a subscription to use the app?

My Habits AI offers core features for free. For advanced features like unlimited* AI responses or detailed habit analysis, you can subscribe to a monthly or yearly Premium plan.

🔹 4a. Is the “unlimited AI responses” feature truly unlimited?

The Premium plan includes access to unlimited AI-generated responses, subject to a Fair Use Policy (FUP). This policy exists to prevent misuse or abuse of the system (e.g., automated or excessive queries).

The limits are very generous and hard to reach during normal use. If unusually high activity is detected, we may temporarily restrict access to ensure fair use for all users.

🔹 5. Can I cancel my subscription?

Yes. Subscriptions are managed through your Apple ID. You can cancel at any time in your device settings → Apple ID → Subscriptions.

🔹 6. Will I lose my data if I cancel Premium?

No. All your existing data stays safe on your device. However, Premium-only features will become unavailable until you resubscribe.

🔹 7. I have a problem or question – how can I contact you?

You can contact us at proskin@proskin.cz and we’ll respond as soon as possible.